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Services to meet your needs

Talk to us about looking after your IT needs from initiation to implementation

Consultation Services

We understand that every business is different and their requirement vary. Our team can help guide you through the IT process and deliver you a solution that is tailored to your requirements

The life blood of any IT system. Choosing hardware and software that works for you is crucial to success. Our team can help plan, design and deploy your equipment and software, on-premise or in the Cloud

Support Services

Let's face it, things go wrong from time to time. We offer comprehensive support services to ensure that when it does, you'll be back up and running before you know it. Varying support packages are available on request

Installation Services

The installation process of hardware and/or software can sometimes be a daunting task. Let our team take the stress out of it for you. Whether it's a full new system or just a printer we can accommodate your needs

Who are we?

Established in 1993, LBT have grown with the development of the IT market and consequently have followed all trends as they develop, ensuring that we can provide the latest technologies as soon as they are reliable. We supply PC hardware, networks, Internet connectivity, websites, hosting, and now Cloud services.

Our experienced Team of professionals offer multiple IT Support Services for businesses, providing competitive support packages for maintaining your IT equipment, both on-site, remotely and in the Cloud.

Consultative services

Our consultants can talk through your software, hardware or system requirements.

One of our IT team professionals can contact/visit you to discuss your specific needs in plain English, then give you various options so you can decide what best suits your business model.

We can provide a complete solution, from supplying the equipment through to installation and configuration, taking the hassle out of growing your business network.

Hardware & software services

LBT can install or upgrade any networking in your business, whether it’s connectivity for a new office, an extension to an existing network or just moving a single PC, our Support Team can help you expand your company infrastructure.

We can offer site visits, remote access and telephone support for whatever software package issues you have, using our knowledge and support experience to quickly get you back to business.

We provide IT infrastructure and solutions, from setting up a complete new company network to the expansion of an existing system, or just a single new machine.

We can also provide Office 365 solutions, setup and/or migrate you from your current system if required.

LBT also maintain a hosted server presence, through which we provide website and/or email hosting for businesses.

Support services

Nobody thinks it could happen to them, but if your business gets affected by a Viral issue then our Support Team are here to quickly help your business. Awareness and prompt action always minimise the impact and reduce the downtime. Our experienced team can isolate and restore function to your business as quickly as possible.

For those intermittent or hard to identify issues with your IT equipment, our Support Team can assist, using their diagnostic and troubleshooting experience. Whether it’s a network or an isolated machine, our team can visit or connect to your equipment and assist you to keep your business running smoothly.

If a machine was bought through us or elsewhere, we offer repair services for IT equipment. We use industry suppliers to source quality IT hardware and components to maintain your IT equipment, for both durable repair and quick turnaround to get your equipment running again.

LBT are a re-seller of the exciting revision to the traditional Customer Relationship Management solution ‘Associate CRM’ software package and can also provide IT infrastructure and support packages for businesses.

Installations

With a wide range of knowledge and experience of IT Hardware and Software, LBT can provide installation and configuration services for your company’s IT equipment.

From a complete purchase of new IT equipment, an upgrade of existing or simply equipment relocation of any size, our Support Team can provide the technical assistance to complete the job hassle free.

Associate CRM

Associate CRM works at the heart of your administration systems. It maintains all your contacts; customers, prospective customers, suppliers, and other business partners in a secure, multi-user, SQL Server database.

As well as providing an efficient means of recording all the transactions and interactions between you and them, Associate is your electronic store of scanned documents, E-mails, and important files. At the same time interacting with Microsoft Office applications and often linking to other software, such as your accounting system.

Associate exists in both on-premise and web-hosted formats. In the latter case it can be provided on Microsoft’s Cloud Solutions.

Some of our happy clients

What they say about us

Before implementing LBT’s “Associate” CRM application, Kingfisher Environmental Services Ltd was a successful small business that was starting to have difficulty maintaining its early growth. Our administrative staff were struggling to maintain control of the scheduling of visits of our engineers to inspect, sample, and test commercial water systems including swimming pools, spas, cooling towers etc. The more so, because of the burden of arranging the scientific tests and certifying the results to our clients. Getting new business wasn’t a problem, but handling it was. Twelve years on, we have more clients, more engineers, and more tests. However, we also have less central administrative staff and a better service to our customers. We are now the UK's leading testers of swimming pools testing over 1,000 pools and spas per month with offices in Hertfordshire, Swindon, Birkenhead, Scotland, Ireland and Devon all linked via the 'Associate' application. Without LBT’s Associate we wouldn't be where we are today!”

The First Mile provides a collection and recycling service to businesses, primarily in London. LBT are our IT partners who designed and developed our system. We wanted a system which provided the maximum flexibility possible, so that we could grow from an initial start-up, but scale up and scale out as we grew. Our "ENQIX" application is browser-based and manages thousands of client collection points through the website, which is also hosted and managed by LBT. Our drivers use a bespoke mobile application to control delivery and collection routes and automatically update the ENQIX database. So the system is "real time" and runs "24x7". With minimum human intervention charges are raised automatically, invoices sent out electronically, and automated direct debit collections are made for a large proportion of our income. Clients are able to "help themselves" to key documents, and copies of documents, through the web "Client Portal" at any time of day or night with secure log-ins to their own data. Could we have grown to where we are in the time we have without such a system? No way!

"We looked at many of the applications available on the market that achieved part of what our business needed, but Associate offered us the ability to manage all of our business needs in one package. Over the years, as our business has grown and business needs have changed, so have our demands of Associate. But thanks to the ability to bespoke parts of the system, or have entirely new parts added. Associate has grown with us and into an invaluable part of our day-to-day business."

+44 1763 275400 support@lbt.co.uk